This Privacy Policy explains how Culinary Guru collects, uses and protects information when learners use our website, online cooking courses, live sessions, payments and related services.

By using this website or enrolling in a course, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect learner information such as name, mobile number, email address, course enrollment details, payment status, support queries and course activity.

We may also collect basic technical information such as browser type, device details, IP address, pages visited and cookies for website performance and security.

2. How We Use Information

We use learner information to create course access, process enrollments, provide course updates, issue certificates where applicable, respond to support queries and improve our learning experience.

We may also use contact details to send important course-related communication, live session updates, payment confirmations and service notifications.

3. Payments

Payments are processed through authorised payment service providers. Culinary Guru does not store card numbers, UPI PINs, banking passwords or sensitive payment credentials on its website.

4. Course Access and Learner Account

Learner information may be used to manage login access, course progress, certificates, assignments, assessments and communication related to enrolled courses.

Learners should keep their login details private and should not share access with others.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance, remember preferences, understand visitor behaviour and maintain security.

Users may manage cookies through their browser settings.

6. Sharing of Information

Culinary Guru does not sell learner personal information.

We may share limited information only with trusted service providers required for payment processing, course access, email communication, technical support, analytics or legal compliance.

7. Data Security

We take reasonable steps to protect learner information from unauthorised access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely secure.

8. Communication

Learners may receive course updates, support messages, live session information, certificate-related communication and important service notifications.

Marketing communication, if any, may include an option to unsubscribe where applicable.

9. Children and Minors

Learners below the age of 18 should use the website or enroll in courses with parent or guardian consent. Parents or guardians are responsible for supervising minors during online learning and kitchen practice.

10. Third-Party Links

Our website may contain links to third-party tools, payment pages, videos or external resources. Culinary Guru is not responsible for the privacy practices of third-party websites.

11. Data Retention

We may retain learner information as long as required for course access, records, certificates, support, legal compliance and business purposes.

12. Changes to Privacy Policy

Culinary Guru may update this Privacy Policy from time to time. Continued use of the website or courses after updates means the learner accepts the revised policy.

13. Contact

For privacy-related questions, course access issues or support queries, learners can contact Culinary Guru through the Contact Us page.